> For the complete documentation index, see [llms.txt](https://docs.silkline.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silkline.ai/requests.md).

# Requests

Navigate the Requests page — open, unassigned, completed, and cancelled tabs — and follow the end-to-end request workflow from intake to procurement

Requests, also known as Purchase Requests, are submissions for items that require procurement. This can include both direct and indirect items.

## Navigating Requests

The **Requests** page shows a list of all Requests across your organization. Requests are organized into tabs:

* **Open** – all open requests
* **Unassigned** – open requests without a buyer assigned
* **Completed** – requests marked as complete
* **Cancelled** – requests marked as cancelled
* **All** – all requests, regardless of status

## Requests Workflow overview

{% stepper %}
{% step %}

#### Create Request

A requester submits a new request, or a buyer submits a request on behalf of a requester. During submission, requesters can mark a request as hot and must provide additional instructions for hot requests. Buyers receive an email notification when a non-buyer user submits a new Request.
{% endstep %}

{% step %}

#### Assign Request

New requests are triaged, and a buyer is assigned to a request. Assignment notifications clearly flag hot requests.
{% endstep %}

{% step %}

#### Gather Quotes

Buyers gather quotes by [sending an RFQ](/requests/rfqs.md) or uploading quotes/order confirmations.
{% endstep %}

{% step %}

#### Review Quotes

Buyers review available quotes and make selections
{% endstep %}

{% step %}

#### Complete Request

Buyers convert quotes into one or more Orders and mark the request as Complete.
{% endstep %}
{% endstepper %}