# Orders

Silkline helps buyers to quickly create, manage, and track orders (formally, Purchase Orders) while providing visibility to requesters. Here's an overview of the order management workflow in Silkline:

## Order workflow

{% stepper %}
{% step %}
[**Create or sync order**](https://docs.silkline.ai/for-customers/orders/create-or-sync-orders)

Orders can be synced from external systems (e.g., an ERP or MES) or created directly in Silkline (and then synced to external systems as applicable).
{% endstep %}

{% step %}
[**Send & track order**](https://docs.silkline.ai/for-customers/orders/send-and-track-orders)

Send order to supplier via email directly within Silkline. Track when supplier view the order, download the PDF version of the PO, and confirm the order.
{% endstep %}

{% step %}
[**Check-in on open lines**](https://docs.silkline.ai/for-customers/check-ins)

Send check-ins to suppliers to capture updates to line item ETAs and statuses
{% endstep %}

{% step %}
[**Track receipts**](https://docs.silkline.ai/for-customers/orders/track-receipts)

When items are received in an external system (e.g., ERP, MES, IMS), the receipt status and quantity received can be automatically synced to Silkline
{% endstep %}
{% endstepper %}