> For the complete documentation index, see [llms.txt](https://docs.silkline.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silkline.ai/configuration/email-configuration.md).

# Email Configuration

Add CNAME records (and optionally DMARC) so Silkline can send authenticated emails from your domain on behalf of users

## Overview

**Time to complete:** less than 5 minutes

**What this does:** This configuration allows users in Silkline to send emails through Silkline that come from their actual email address (e.g., <user@yourdomain.com>). This significantly improves supplier trust and engagement. Silkline uses a "fly-on-the-wall" account to read emails where we are a listed recipient. Silkline does not have access to a user's mailboxes.

### Steps

{% stepper %}
{% step %}

#### Add all of these records to your DNS settings for your domain

Your DNS settings are typically managed through your Domain name registrar (e.g., GoDaddy, Namecheap, etc.) or a dedicated DNS service (e.g., Cloudflare, AWS Route 53).

Silkline support will provide the <mark style="color:purple;">unique code</mark> to enter for the first record below.

{% hint style="warning" %}
In most DNS managers, **you do not need to enter your domain name in the host value**. Check your DNS manager's existing records and follow this pattern.
{% endhint %}

<table><thead><tr><th width="122.53515625">Type</th><th width="288.2109375">Host</th><th>Value</th></tr></thead><tbody><tr><td>CNAME</td><td><mark style="color:purple;"><strong>[code provided]</strong></mark>.yourdomain.com</td><td><mark style="color:purple;">u34850381.wl132.sendgrid.net</mark></td></tr><tr><td>CNAME</td><td><mark style="color:purple;"><strong>sl._domainkey</strong></mark>.yourdomain.com</td><td><mark style="color:purple;">sl.domainkey.u34850381.wl132.sendgrid.net</mark></td></tr><tr><td>CNAME</td><td><mark style="color:purple;"><strong>sl2._domainkey</strong></mark>.yourdomain.com</td><td><mark style="color:purple;">sl2.domainkey.u34850381.wl132.sendgrid.net</mark></td></tr></tbody></table>
{% endstep %}

{% step %}

#### Add DMARC settings only if you do not have an existing policy defined

{% hint style="warning" %}
Most domain names should already have a DMARC policy defined. **If you already have a DMARC policy defined, you can skip this step.**
{% endhint %}

If you do not yet have a DMARC policy defined, please add this record:

<table><thead><tr><th width="122.53515625">Type</th><th width="288.2109375">Host</th><th>Value</th></tr></thead><tbody><tr><td>TXT</td><td><mark style="color:purple;"><strong>_dmarc</strong></mark>.yourdomain.com</td><td><mark style="color:purple;">v=DMARC1; p=quarantine; rua=mailto:pqjhnvzb@ag.ca.dmarcian.com; ruf=mailto:pqjhnvzb@fr.ca.dmarcian.com; sp=none; fo=0;</mark></td></tr></tbody></table>
{% endstep %}

{% step %}

#### Verify configuration

Once you've done this, let us know and we'll verify that your records are configured correctly.
{% endstep %}
{% endstepper %}